Infocenter

Find furniture

We help you with your search! Look for particular products!

go to product finder
Information for you

Furniture quality passport

Musterring furniture derives its quality from progressive and environmentally friendly production methods and materials. Our designs are manufactured in accordance with the DIN and RAL quality standards of the German Furniture Quality Association (Deutsche Gütegemeinschaft Möbel e.V.), and are subjected to extensive function and material tests by the Regional Trade Inspection Office (LGA - Landes-Gewerbeanstalt Bayern). They meet the stringent requirements of German and EU directives. Observing these important “Instructions for Care and Use” before and after your purchase, and using the items appropriately, will ensure that you can enjoy our products for many years.

Contact your furniture retailer, who will have given you the product information, this furniture pass and your contract of purchase when you placed your order, if you have to make a guarantee claim.

» Musterring Guarantee

As the initial purchaser of our brand products, licensed Musterring retail partners will give you 5 years' guarantee on materials and surfaces, functional safety and appropriate manufacture of all our furniture in accordance with RAL-GZ quality and test conditions of the German Furniture Quality Association (Deutsche Gütegemeinschaft Möbel e.V).

 

The guarantee includes the statutory 2 years' guarantee, applies only for new items, is not transferable, and includes the law of the spatial area of applicability on conclusion of the contract of purchase. No claims will be accepted outside this area of applicability. Third-party goods such as fitted sinks, mixer taps, kitchen accessories, electric motors etc. are covered by the respective manufacturer’s warranties or guarantees. Cover materials do not come under the guarantee, although a small number of them are covered by the respective manufacturer’s “special guarantee terms”. This guarantee does not affect statutory warranty claims such as supplementary performance, withdrawal or compensation.

 

Musterring Selection electrical appliances also include 5 years' guarantee (on presentation of the contract of purchase and guarantee certificate). Guarantee on carpets: 5 years.

Downloads